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Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.
Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.
Hello Bharat J,
I think there may be an issue from the Sophos Server side. an outage may be:
"Unplanned Outage: Multiple functionalities impacted in the Licensing Portal"
Impact
Customers are facing registration errors on Licensing Portal and getting the same error when trying to do the Change Registrant, License transfer function, View Device, and contact information page.
Workaround
No workaround available
Resolution
The IT Apps team is working on a priority to fix the issue.
Next Update: 2 Hour
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Hello Bharat J,
I think there may be an issue from the Sophos Server side. an outage may be:
"Unplanned Outage: Multiple functionalities impacted in the Licensing Portal"
Impact
Customers are facing registration errors on Licensing Portal and getting the same error when trying to do the Change Registrant, License transfer function, View Device, and contact information page.
Workaround
No workaround available
Resolution
The IT Apps team is working on a priority to fix the issue.
Next Update: 2 Hour
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
Log a Support Case | Sophos Service Guide
Best Practices – Support Case | Security Advisories
Compare Sophos next-gen Firewall | Fortune Favors the prepared
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
