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Firewalls lost Connection to Sophos Central

Hello,

this evening all our firewalls lost the Connection to Sophos Central. This happens between 20:00 an 21:00 CET at 12-11-2021. But the Firewalls it self are online and working. Has anybody the same issue?

Ben



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  • I see the same on an irregular basis, sometimes a couple of times a day. The error message arrives while we are using the internet.

    ian

    XG115W - v20.0.3 MR-3 - Home

    XGS118 waiting for licence to arrive - v21 GA

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  • Yes, this behavior I know also. From time to time I get a notification that one firewall has lost the connection and after a few minutes the connection is restored.

    But today Sophos central shows for all 50 firewalls since 3 hours that they are offline. 

    Ben

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  • Yes, this behavior I know also. From time to time I get a notification that one firewall has lost the connection and after a few minutes the connection is restored.

    But today Sophos central shows for all 50 firewalls since 3 hours that they are offline. 

    Ben

    If a post solves your question please use the 'Verify Answer' button.

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