Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Problems exporting Apple iOS IPSec VPN Configuration

KennethHolmqvist

Hi there,

I have a new XG installation and have set up IPSec VPN, but I can't export the configuration for iOS.. Any ideas? I have tried Chrome and Firefox.

This is version 18MR4



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  • FormerMember
    +1 FormerMember

    Hi ,

    Thank you for reaching out to the Community! 

    The support team is aware of this issue and tracking it with the internal ID NC-64758. The fix for this issue is tentatively planned to be included in the v18 MR5 release.

    However, if you don't want to wait for the firmware release, open a support case at support.sophos.com and mention the internal ID to get the patch applied to your firewall. Please PM me the support case number so that I can help with the follow-up.

    Thanks,

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  • FormerMember
    +1 FormerMember

    Hi ,

    Thank you for reaching out to the Community! 

    The support team is aware of this issue and tracking it with the internal ID NC-64758. The fix for this issue is tentatively planned to be included in the v18 MR5 release.

    However, if you don't want to wait for the firmware release, open a support case at support.sophos.com and mention the internal ID to get the patch applied to your firewall. Please PM me the support case number so that I can help with the follow-up.

    Thanks,

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