Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Problems exporting Apple iOS IPSec VPN Configuration

Hi there,

I have a new XG installation and have set up IPSec VPN, but I can't export the configuration for iOS.. Any ideas? I have tried Chrome and Firefox.

This is version 18MR4



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  • FormerMember
    +1 FormerMember

    Hi ,

    Thank you for reaching out to the Community! 

    The support team is aware of this issue and tracking it with the internal ID NC-64758. The fix for this issue is tentatively planned to be included in the v18 MR5 release.

    However, if you don't want to wait for the firmware release, open a support case at support.sophos.com and mention the internal ID to get the patch applied to your firewall. Please PM me the support case number so that I can help with the follow-up.

    Thanks,

  • Thank you for your quick reply.. Hmm it depends. Is IKEv2 available for Remote Access? If yes, then i'll create the support ticket to get the patch, I will wait for 18.5 if not

    Sophos UTM 9.3 Certified Engineer
    Sophos UTM 9.3 Certified Architect
    Sophos XG v.15 Certified Engineer
    Sophos XG v.17 Certified Engineer
    Sophos XG v.17 Certified Architect

  • FormerMember
    0 FormerMember in reply to KennethHolmqvist

    Hi ,

    Unfortunately, IKEv2 isn't available for Remote Access VPN yet.

    Thanks,

  • Okay. I won't need the patch then. Thank you for your quick reply

    Sophos UTM 9.3 Certified Engineer
    Sophos UTM 9.3 Certified Architect
    Sophos XG v.15 Certified Engineer
    Sophos XG v.17 Certified Engineer
    Sophos XG v.17 Certified Architect