Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Closed support cases not visible in support portal

LHerzog

Hello,

when logged into Sophos support portal, I can only see open cases. There is no option visible to see closed cases.

I'd like to have them visible for referencing. Now I have to check old emails.

Can I or someone of Sophos "unlock" closed cases function?

Thanks!



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