Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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After update 17.5.10 MR-10 the ssl VPN client is 0 KB

ebrenas

Hello,

I passed the update 17.5.10 MR-10 on my XG 135 and since then impossible to install the VPN client. The downloaded program is 0 KB and the configuration file too. Do you have the same problem ?

Thanks,

Manu.



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  • FormerMember
    0 FormerMember

    Hi Syndicat Ardèche Drôme Numérique,

    If you are trying to configure SSL VPN Remote access for the first time. Please try to regenerate the default certificate. 

    Step 1) Regenerate Default CA on Certificates->Certificate Authorities page. > You can do this by changing any value such as State or Locality Name and save, it will regenerate the certificate and once it is done you can change back to the original value. 

    Impact : Default CA and Appliance Certificate will be regenerated.

    Step 2) Now try downloading SSLVPN configuration from user portal.

    Thanks,

  • 0 in reply to FormerMember

    Hi,

    thank for your message.

    Looking in / content / ssl_vpn I saw that the programs were present on the Slave Firewall but not on the Master.

    I turned off the master and get the binaries. And by restarting the master after a while the programs were again available.

    Everything is OK.

    Thank you !

  • FormerMember
    0 FormerMember in reply to ebrenas

    Hi ebrenas,

    Thank you for sharing your findings with the Community. 

    I am glad that you were able to resolve the issue. 

    Thanks,

  • 0 in reply to ebrenas

    In XG 18 there is a known bug - which may apply to MR10 on the 17 branch as well - we had to replace our files every few days. (Sophos GES referenced it as NC-54290)

    They have a patch that they can install manually that fixes this.

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