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Sophos XG v18 is not booting automatically

I have a little but annoying problem with my Sophos XG Home installation.

After installing the new v18 onto my Hardware, Grub does not boot automatically the OS. I have to plugin a keyboard and hit Enter every time.

Is there a way to tell Grub to boot automatically "18_0_0_321" ?



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  • Kubiac,

    I suggest you to format and install XG home. I am not sure you can edit the boot loader.I guess that the boot loader should be editable in the following file:

    cat /proc/cmdline
    BOOT_IMAGE=/18_0_0_321 quiet console=tty0 console=ttyS0,38400n8 maxcpus=4 memlimit=6G

    This is my output.

    Regards

  • OK. Strange.

    The cmdline on my machine looks like this:

    BOOT_IMAGE=/18_0_0_321 quiet console=tty0 console=ttyS0,38400n8

    The limitations of 4 cpus an 6GB ram of the home license are not present like on yours.

    And yes this is an a complete new installation of XG v18.

  • Same thing here.

    SFVH_SO01_SFOS 18.0.0 GA-Build321# cat /proc/cmdline
    BOOT_IMAGE=/18_0_0_321 quiet console=tty0 console=ttyS0,38400n8

    All my new v18 installations SW/VM didn't came with the CPU/MEM Limits, I've been using a 8C/12GB VM with the XG Home license without any issue lately.

     

    Also, what motherboard are you using?

     

    Inside /boot/grub/grub.cfg, is "set timeout=5" present on the first line?


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    Ryzen 5600U + I226-V (KVM) v21 GA @ Home

    Sophos ZTNA (KVM) @ Home

  • Thanks Prism for the grub.cfg file. Since this is the file that manages the boot loader options, the issue is inside this file. My grub.cfg file is:

    SFVH_SO01_SFOS 18.0.0 GA-Build321# cat /boot/grub/grub.cfg
    set timeout=5
    set default=1
    insmod all_video
    serial --unit=0 --speed=38400 --word=8 --parity=no --stop=1
    terminal_input --append serial; terminal_output --append serial
    menuentry "SFLoader" {
    linux /SFLoader quiet console=tty0 console=ttyS0,38400n8 BOOT_IMAGE=SFLoader
    }
    menuentry "18_0_0_321" {
    linux /18_0_0_321 quiet console=tty0 console=ttyS0,38400n8 maxcpus=4 memlimit=6G
    }
    menuentry "18_0_0_285" {
    linux /18_0_0_285 quiet console=tty0 console=ttyS0,38400n8 maxcpus=4 memlimit=6G
    }
    SFVH_SO01_SFOS 18.0.0 GA-Build321#

    Take note, mine was an upgrade, so you will see 2 entries. I guess set default is missing.

Reply
  • Thanks Prism for the grub.cfg file. Since this is the file that manages the boot loader options, the issue is inside this file. My grub.cfg file is:

    SFVH_SO01_SFOS 18.0.0 GA-Build321# cat /boot/grub/grub.cfg
    set timeout=5
    set default=1
    insmod all_video
    serial --unit=0 --speed=38400 --word=8 --parity=no --stop=1
    terminal_input --append serial; terminal_output --append serial
    menuentry "SFLoader" {
    linux /SFLoader quiet console=tty0 console=ttyS0,38400n8 BOOT_IMAGE=SFLoader
    }
    menuentry "18_0_0_321" {
    linux /18_0_0_321 quiet console=tty0 console=ttyS0,38400n8 maxcpus=4 memlimit=6G
    }
    menuentry "18_0_0_285" {
    linux /18_0_0_285 quiet console=tty0 console=ttyS0,38400n8 maxcpus=4 memlimit=6G
    }
    SFVH_SO01_SFOS 18.0.0 GA-Build321#

    Take note, mine was an upgrade, so you will see 2 entries. I guess set default is missing.

Children
  • This is my grub.cfg:

    set timeout=5

    set default=1
    insmod all_video
    serial --unit=0 --speed=38400 --word=8 --parity=no --stop=1
    terminal_input --append serial; terminal_output --append serial
    menuentry "SFLoader" {
    linux /SFLoader quiet console=tty0 console=ttyS0,38400n8 BOOT_IMAGE=SFLoader
    }
    menuentry "18_0_0_321" {
    linux /18_0_0_321 quiet console=tty0 console=ttyS0,38400n8
    }

    This is a fresh installation from the v18 ISO. No upgrade.

    As you can see, timeout is set. But it doesn't boot automatically 18_0_0_321

    My hardware is a mini itx pc with 6 Intel LAN ports and Core i3 6xxxU CPU from ALI Express. I don't remember the name.