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XG Home Edition - NIC Ports not Working but Recognized

Hello everyone, 

 

I'm new here, so please bear with me. I'll also be traveling for work this week, so while I might get advice, I may not be immediately able to apply it.

 

I have a Dell Optiplex SFF 7020 with a haswell i3, 8GB of ram and an intel Pro 1000 Quad port (https://ark.intel.com/content/www/us/en/ark/products/50496/intel-pro-1000-pt-quad-port-server-adapter.html) That I've got Sophos XG up and running on. 

 

As of right now the only port that will go link lit is the onboard NIC on the MOBO. The ports on the NIC show up in the software, but they will not go link lit after plugging in or assigning an IP address. 

I'm hoping I can get some assistance here as I would like to run this at home and this hardware is what my budget allotted for. 



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  • Hi,

    what are you connecting the ports to? Is it a live device? Did you buy the 4 port card new or secondhand?

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v20.0.2 MR-2

    If a post solves your question please use the 'Verify Answer' button.

  • It's a Ubiquiti Edge Switch 24 Lite. 

     

    I bought it new on Amazon, I tested it through the original Windows 10 install that was on the box before i loaded the Sophos OS on there

  • Hi Nichiolas,

    all my low numbered ports are on the added card. My experience with using the 4 port NIC was working out which was the lower numbered-orr, in theory it is the lower number MAC address.

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v20.0.2 MR-2

    If a post solves your question please use the 'Verify Answer' button.

  • rfcat_vk said:

    Hi Nichiolas,

    all my low numbered ports are on the added card. My experience with using the 4 port NIC was working out which was the lower numbered-orr, in theory it is the lower number MAC address.

    Ian

     

     

    So your telling me that the port numbering is done based on mac address and not how close it is to to the CPU?

Reply
  • rfcat_vk said:

    Hi Nichiolas,

    all my low numbered ports are on the added card. My experience with using the 4 port NIC was working out which was the lower numbered-orr, in theory it is the lower number MAC address.

    Ian

     

     

    So your telling me that the port numbering is done based on mac address and not how close it is to to the CPU?

Children
  • Hi Nicholas,

    my system has two onboard and two in dual NIC. The dual NIC start with A0 and are sorted by end, the onboard are started with 30 and sorted by end. I assume in XG configuration 'A' comes before '3'.

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v20.0.2 MR-2

    If a post solves your question please use the 'Verify Answer' button.