Hi all,
Frustratingly, I've only been able to get my email notifications to work with my email hosting service on port 25, despite a host of other devices on my network successfully using SSL through port 587 (my preferred approach). This isn't the real thrust of my problem, as I'm happy to wait for SFOS 18 to go general release and see if that resolves it.
Still, as it was the catalyst to this problem of no emails getting out in any configuration thereafter, it seems that maybe my email host is providing a level of SSL protection that the XG has not yet caught up to, as noted from the smtpd_main.log file:
12143 == test@test.recipient.com R=router_for_notifications T=notification_smtp defer (-37) H=mail.smpt.server [xxx.xxx.xxx.xxx]:587: TLS session: (SSL_connect): error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
So that's the preamble that led up to my next discovery. The real issue here is that I'm seeing a repeated issue with the XG trying to connect to an internal database that doesn't seem to exist and in order to be able to successfully send emails on port 25, I had to manually delete all the queued prior test message attempts from the "/sdisk/spool/output/input" (not a typo) folder first. Once I cleared out the queued attempts and then retried my unsecured port 25 configuration, the mail did go through but this lot of warnings about the internal database came up every time I tested (again, irrespective of successfully or not):
2019-12-29 03:43:44.683 [7899] SMTP connection from [127.0.0.1]:34344 I=[127.0.0.1]:24 (TCP/IP connection count = 1)
2019-12-29 03:43:44.686 [24198] [127.0.0.1] Connection accepted for notification
2019-12-29 03:43:44.690 [24198] [127.0.0.1] F=<redacted@redacted.address> R=<test@test.recipient.com> Accepted: SF notification
2019-12-29 03:43:44.742 [24198] 1ilFBo-0006II-MG <= redacted@redacted.address H=localhost (Sophos) [127.0.0.1]:34344 I=[127.0.0.1]:24 P=esmtp S=955 M8S=0 RT=0.041s T="Test Mail" from <redacted@redacted.address> for test@test.recipient.com
2019-12-29 03:43:44.743 [24198] SMTP connection from localhost (Sophos) [127.0.0.1]:34344 I=[127.0.0.1]:24 closed by QUIT
MSG Dec 29 03:43:44 [ T_SMTPD-M]: new mail queued, add to inqueue '1ilFBo-0006II-MG-D'
MSG Dec 29 03:43:45 [ T_SMTPD-W]: Mail assigned to 'MS-7894' for scanning '1ilFBo-0006II-MG-D'
MSG Dec 29 03:43:45 [ MS-7894]: scan request 1ilFBo-0006II-MG-D
MSG Dec 29 03:43:45 [ MS-7894]: S='redacted@redacted.address' R='test@test.recipient.com' Subject='Test Mail' Size='955' Status='Mail has been queued for delivery.' src_ip='127.0.0.1' src_port=34344
ERR Dec 29 03:43:45 [ MS-7894]: couldn't connect to db reason(could not connect to server: Connection refused
Is the server running on host "localhost" (127.0.0.1) and accepting
TCP/IP connections on port 5433?
)
What is going on here? What is this database that it's failing at connecting and how can I fix it? I have found nothing after searching for about an hour. Thanks in advance!
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