Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Check for new update failed

MMASLOUH

Hello,

im trying to update my firewall firmware, but i got the error message "Check for new update failed".

My firewall network config:

PORT1 LAN: LAN NETWORK

PORT2 WAN: MPLS VPN

PORT3 WAN: INTERNET

 

i can ping from port3 to all domains in internet without any problem.



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    Hi,

    I think you mean port 3 is a Wan not a LAN? Please check your DNS settings to ensure the gateway WAN is providing the DNS entries not your MPLS.

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    rfcat_vk said:

    Hi,

    I think you mean port 3 is a Wan not a LAN? Please check your DNS settings to ensure the gateway WAN is providing the DNS entries not your MPLS.

    Ian

     

     

    where i could find these settings ??

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