Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Obtaining internet access

I installed Sophos UTM home and am trying to get internet access on one computer.  The setup is internet -> modem -> UTM -> PC.  My WebAdmin dashboard reads that the internal and external link are up.  I added a general rule to firewall and created a DHCP server.  When I check the lease table, I do not see the PC.  I cannot ping the UTM computer from the PC.  When I run ipconfig on PC, I see an autoconfig IPv4 address.



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  • Are you using utm 9.x or SF-OS (XG)?
    If utm 9 you will need to add a masq rule in the nat tab.
    Is it a firewall rule or XG policy?

    Ian M

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

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  • Are you using utm 9.x or SF-OS (XG)?
    If utm 9 you will need to add a masq rule in the nat tab.
    Is it a firewall rule or XG policy?

    Ian M

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

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