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Still can't access default IP!

ChristopherGault

Hello, I am still unable to connect to the default address with the home version of XG Firewall. I have tried everything under the book and this is just a nightmare! It appears that the DHCP server during initial setup isn't working and my network (even IP scanners) can't find any live address of 172.16.16.16, it appears not to be broadcasting anything! If I hardline into the server that is running XG and set a static IP what am I supposed to do with Gateway and DNS? Also during first boot there were error messages containing to page cache, I dont know if thats a problem but I am sure having hell with this small mistake Sophos made...



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  • 0

    What I did was open the command prompt from windows and run
    ping 172.16.16.16 -t

    I left this up and running.

    I then set up the ip setting for my NIC to be 172.16.16.1 with a mask of 255.255.255.0. I left the DNS and gateway blank because they were not needed.

    I then connected to each port and monitored my command prompt for a response. I have four NICs in my appliance and didn't know which one would be the one programmed for the IP. This allowed me to find it.

    Mike

  • 0 in reply to Mike B
    I kept on getting error "Destination host unreachable"
  • 0 in reply to ChristopherGault
    You can ping another device on the switch?
  • 0 in reply to Mike B
    Can you do an IPCONFIG /all from your cmd prompt and copy the output here.
  • 0 in reply to Mike B
    Here it is:
    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Christopher-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wi-Fi:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom 802.11ac Network Adapter
    Physical Address. . . . . . . . . : 40-E2-30-98-71-96
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
    Physical Address. . . . . . . . . : 42-E2-30-98-71-96
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 4:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
    Physical Address. . . . . . . . . : 40-E2-30-98-71-96
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Ethernet:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) Ethernet Connection (2) I218-V
    Physical Address. . . . . . . . . : 08-62-66-C7-E1-5B
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::809d:b132:d7bf:d84f%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 172.16.16.1(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 151544422
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-FA-3B-7F-08-62-66-C7-E1-5B
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter VirtualBox Host-Only Network:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
    Physical Address. . . . . . . . . : 0A-00-27-00-00-00
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::bcb0:ec01:4be0:46da%6(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.56.1(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 503971879
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-FA-3B-7F-08-62-66-C7-E1-5B
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : 40-E2-30-92-E2-C7
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{6EC61585-1BBA-40DF-93DF-23AE596A2CE6}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{4D77A6DA-8449-403D-8BB3-5B2F5F809594}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
  • 0 in reply to Mike B
    Recapping. You have a switch between the devices. Your IP on the laptop is correct. You have lights on the NIC and the switch ports. You have a ping 172.16.16.16 -t going and you can't get a response from the R310.

    Is that all correct?
  • 0 in reply to Mike B
    What should the XG Firewall console screen look like when its booted?
  • 0 in reply to ChristopherGault
    I had this same issue with my realtek nics using Software XG. with the switch in between the laptop and the R310. If so are they showing Gig lights or something that is not Gig. If so this looks like the driver might be missing from the XG software installation.

    When the XG is fully booted you should see "Password:" as the last line.

    Hope this helps.
  • 0 in reply to rrosson
    Yes I see the Password: line and what exactly do you mean by gig?
  • 0 in reply to ChristopherGault
    1000 versus 100 for the ethernet speed. On the switch there is usually an orange light for 100 and a green light for 1000. Orange for 100Mb Fast Ethernet and Green for 1000Mb or 1Gb. Light color depends on the manufacturer though.
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