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Still can't access default IP!

Hello, I am still unable to connect to the default address with the home version of XG Firewall. I have tried everything under the book and this is just a nightmare! It appears that the DHCP server during initial setup isn't working and my network (even IP scanners) can't find any live address of 172.16.16.16, it appears not to be broadcasting anything! If I hardline into the server that is running XG and set a static IP what am I supposed to do with Gateway and DNS? Also during first boot there were error messages containing to page cache, I dont know if thats a problem but I am sure having hell with this small mistake Sophos made...

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0 Mike B over 9 years ago

What I did was open the command prompt from windows and run
ping 172.16.16.16 -t

I left this up and running.

I then set up the ip setting for my NIC to be 172.16.16.1 with a mask of 255.255.255.0. I left the DNS and gateway blank because they were not needed.

I then connected to each port and monitored my command prompt for a response. I have four NICs in my appliance and didn't know which one would be the one programmed for the IP. This allowed me to find it.

Mike
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0 ChristopherGault over 9 years ago in reply to Mike B

Do you know if XG is compatible with the Dell Poweredge r310?
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0 ChristopherGault over 9 years ago in reply to Mike B

I kept on getting error "Destination host unreachable"
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0 Mike B over 9 years ago in reply to ChristopherGault

I don't know. What NIC is in the R310?

I looked at the SPECS and don't see any reason it would be having an issue. Throw a linux version like Ubuntu on it and see if all the NICS come up. That will let you know if you have a hardware problem. You don't need to install Ubuntu. Just run it from a USB drive. I use RUFUS to make my bootable USBs. It is handy to have one around anyways.

-Mike
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0 ChristopherGault over 9 years ago in reply to Mike B

I was running Windows Server 2012 R2 on it yesterday and both ports were available...
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0 Mike B over 9 years ago in reply to Mike B

Are you connecting through a switch or directly to the R310?
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0 ChristopherGault over 9 years ago in reply to Mike B

Directly into the R310
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0 Mike B over 9 years ago in reply to ChristopherGault

Does your nics support MDIX auto? Pretty much, do you know if you need a cross-over cable or not? Can you through a switch between them and use two straight-thru cables to be sure. Or boot from linux so you can see ping between the two hosts and ensure NICS are all working with the drivers in a general linux kernel.
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0 ChristopherGault over 9 years ago in reply to Mike B

Cross-over cable?
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0 Mike B over 9 years ago in reply to ChristopherGault

Like devices (computers) need to have the transmit and receive pins switched. Current hardware senses they are like devices and changes the transmit and receive pins. There is still a chance the NICs you have don't sense this and it will require a cross-over cable. Easiest way is to boot into a known good and ping between the two devices. Or throw a dumb switch in between them. I would still boot into Linux to verify connectivity between the R310 and laptop.
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