Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Still can't access default IP!

ChristopherGault

Hello, I am still unable to connect to the default address with the home version of XG Firewall. I have tried everything under the book and this is just a nightmare! It appears that the DHCP server during initial setup isn't working and my network (even IP scanners) can't find any live address of 172.16.16.16, it appears not to be broadcasting anything! If I hardline into the server that is running XG and set a static IP what am I supposed to do with Gateway and DNS? Also during first boot there were error messages containing to page cache, I dont know if thats a problem but I am sure having hell with this small mistake Sophos made...



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  • 0

    What I did was open the command prompt from windows and run
    ping 172.16.16.16 -t

    I left this up and running.

    I then set up the ip setting for my NIC to be 172.16.16.1 with a mask of 255.255.255.0. I left the DNS and gateway blank because they were not needed.

    I then connected to each port and monitored my command prompt for a response. I have four NICs in my appliance and didn't know which one would be the one programmed for the IP. This allowed me to find it.

    Mike

  • 0 in reply to Mike B
    I kept on getting error "Destination host unreachable"
  • 0 in reply to ChristopherGault

    I don't know. What NIC is in the R310?  

    I looked at the SPECS and don't see any reason it would be having an issue.  Throw a linux version like Ubuntu on it and see if all the NICS come up.  That will let you know if you have a hardware problem.  You don't need to install Ubuntu.  Just run it from a USB drive.  I use RUFUS to make my bootable USBs.  It is handy to have one around anyways.

    -Mike

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  • 0 in reply to ChristopherGault

    I don't know. What NIC is in the R310?  

    I looked at the SPECS and don't see any reason it would be having an issue.  Throw a linux version like Ubuntu on it and see if all the NICS come up.  That will let you know if you have a hardware problem.  You don't need to install Ubuntu.  Just run it from a USB drive.  I use RUFUS to make my bootable USBs.  It is handy to have one around anyways.

    -Mike

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