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Install hangs

Hi,

I've just tried installing the XG onto a Dell 990 OptiPlex PC - the install hangs but says that it's 100% complete - doesn't reboot just sits there with no information on screen.

So I thought that I would try to boot the system - but when it started booting all I got was two letters "CY" on screen and nothing else.

Any ideas?

Cheers

Tim



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  • Hi Michael,

    Hmm, because you're using DVI, it's a long shot but you could be be falling foul of the HDCP install issue where the installation cannot complete because it does not have the appropriate drivers to understand the interface. If it's DVI-I, try installing using a DVI to VGA or if it has a VGA connector on the unit, use that instead.

    Not sure if this will apply to you, but it could be the culprit.

    Emile

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