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A website does not fully load / render with XG. What can I do so it will load properly?

Hau Lin

This website does not fully load with XG. What can I do so it will load properly?

I have an "out of the box" XG setup and have not modified any security settings yet.

With XG:

-----------------------------------

Without XG:



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  • 0

    Hi,

    There are mainly two options to troubleshoot this; 

    1. Open logviewer and filter the firewall and webfilter logs with your source system IP. This way you can identify what is being blocked

    2. Sometimes sites load other URLs in the backedn like .js files. 
        Open the site in chrome
         Hit F12
        Inspect Element tab opens
        Click the console tab in that

    Here you can denied URLs. Allow exception for that URLs in XG firewall

Reply
  • 0

    Hi,

    There are mainly two options to troubleshoot this; 

    1. Open logviewer and filter the firewall and webfilter logs with your source system IP. This way you can identify what is being blocked

    2. Sometimes sites load other URLs in the backedn like .js files. 
        Open the site in chrome
         Hit F12
        Inspect Element tab opens
        Click the console tab in that

    Here you can denied URLs. Allow exception for that URLs in XG firewall

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