New Sophos Support Phone Numbers in Effect July 1st, 2023

XG Firewall v18 GA-Build354 is now available!

XG Firewall v18 GA-Build354 is now available!


XG Firewall v18 GA-Build354 Enhancements:

  • Sophos Connect (IPSec VPN) lease now supports more than 255 IP addresses in address range (NC-57067)
  • Fixed: Issues related to upgrade from v17.5 MRx to v18.0 GA (NC-57910)
  • Fixed: kernel panic issue related to SSLVPN tunnels (NC-56732)

More on XG Firewall v18

Please refer XG Firewall v18 highlights for more details on all-new Xstream Architecture delivering extreme new levels of visibility, protection and performance. Also, check out our XG Firewall v18 playlist on YouTube to find out what's new in XG Firewall v18!

Get it now!

As usual, this firmware update is no charge for all licensed XG Firewall customers. The firmware will be rolled-out automatically to all systems over the coming weeks but you can access the firmware anytime to do a manual update through MySophos.

For fresh installations, please find the following installer images:

Things to know before upgrading

You can upgrade from SFOS 17.5 (MR6 to MR10) to 18.0 GA-Build354. Check out the relevant sections of the XG v18 release notes for details on:

Note: Please note that upgrading from SFOS v17.5.x to SFOS v18 GA-Build354 may take longer than normal, due to the file system correction checks. The approximate time is dependent on the hard disk size and state. More info available in this KBA.

Making the most of your new XG Firewall features

Free Online Training

  • Available for free for all XG Firewall customers, our delta training program will help you make the most of the new features in XG Firewall v18.
  • This online program walks you through the key enhancements since v17.5 and takes about 90 minutes to complete.

Customer Resources and How-To Videos

  • Also be sure to visit the Customer Resource Center for the latest How-To Videos and links to documentation, the community forums, training and other resources.

Take advantage of Partner and Sophos Professional Services

  • To augment your local Sophos partner’s services, we offer services to help you getting up and running and make the most of your XG Firewall, including the latest capabilities in v18.
  • While Sophos Professional Services can help with any task, here are the most common services they provide:
    • XG Firewall deployment and setup
    • XG Firewall v18 DPI, FastPath and SSL Engine Optimization
    • XG Firewall Health Checks

Here are some direct links to helpful resources:

New to XG Firewall?

If you’re new to XG Firewall, see how it provides the world’s best network visibility, protection and response on the new XG Firewall website.