Controlled Application Blocked - Location

Hi all,

We got a notification that a controlled application (ScreenConnect) was blocked on one of our servers. Is there anyway to identify the location of exe or application which caused this?

I used the Threat Analysis Service and searched for the process name using the contains attribute but nothing showed uo

  • Hello David,

    Thank you for reaching out to the community forum.

    Can you let us know if this has been working before or if it is just a fresh setup? 
    Was there any detection/alert being generated when our endpoint blocked the said application? 
    Have you contacted your provider for the AV Exclusion list for this application? 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

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