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user menu is not present

user menu is not present. What have I done wrong

I installed a new server with ver. 3.6.0.5

:46007


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  • Hi Msyalaw,

    please make sure the SMCSVCDS service is running on your SMC server.

    This server is required to connect to the OpenLDAP implemented with Sophos Mobile Control 3.6.

    Maybe the server is not running and therefore, you cannot perform any changes.


    Best regards

    Stefan

    :46599
Reply
  • Hi Msyalaw,

    please make sure the SMCSVCDS service is running on your SMC server.

    This server is required to connect to the OpenLDAP implemented with Sophos Mobile Control 3.6.

    Maybe the server is not running and therefore, you cannot perform any changes.


    Best regards

    Stefan

    :46599
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