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Undefined Communication Error

Hello Everybody,

i have just installed the latest version of SMC and configured Settings, Profiles etc. as named in die Administration Guide.

Whem i'm trying to active a Device via Mobile Control App (Android and iOS) the app says that there's an undefined communication error - directly after scanning the QR Code or typing the credentials manually. Theres no Error-Code or something.

Has anyone an idea what i could have done wrong?

Thanks a lot



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  • Thanks for the update

    Regards, Jelle

    Sophos XG210-HA (SFOS 18.0.4) on SG210 appliances with Sandstorm and 1x AP55
    Sophos Central with Intercept X Advanced, Device Encryption, Phish Threat, Mobile Control Advanced

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