Unable to connect to Wi-Fi for Sophos Control sync due to network restrictions

Hi,

I am trying to connect to a Wi-Fi network to sync my device with Sophos Control, but network access is restricted. If I change the policy, it won't update because there's no connection, creating an endless loop. Furthermore, a factory reset is not an option due to imposed restrictions. What are my available solutions?

Thank you.



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[edited by: GlennSen at 10:23 AM (GMT -8) on 4 Nov 2024]
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