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Apple DEP Profile Task Bundle not Deploying

RMiller

After syncing Sophos MDM with ABM to pull a newly onboarded device into Sophos, the task bundle that is in the DEP profile we assign stays on Not Started in the task list and never changes. We have to go to the device and transfer the task bundle which deploys successfully.



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  • 0

    Is there an "Enrol" task included in the task bundle? 

    DEP profile settings
    A task bundle that will be transferred onto the devices when they are enrolled with Sophos Mobile. The list includes all task bundles that contain no enrollment task.

  • 0 in reply to wayne foley

    The device is enrolled via Apple configurator using a "server" that has the URL of the device group we want the device a member of in Sophos MDM. We can see the device in the target device group in Sophos MDM then we sync DEP and assign a profile.

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  • 0 in reply to wayne foley

    The device is enrolled via Apple configurator using a "server" that has the URL of the device group we want the device a member of in Sophos MDM. We can see the device in the target device group in Sophos MDM then we sync DEP and assign a profile.

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