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Sophos Mobile on iOS and Tesla car

Good morning,

one of the managed iPhones should be used on a brand new Tesla model Y.

I connected it to car system, phone calls work, but contacts do not sync with the car. Not the whole book, not the starred contacts.

The weird thing is if one of the not synced contact calls the iPhone number, car shows perfectly who is calling, but still I can't find it in the car address book.

If I connect a private not managed iPhone to Tesla, it works perfectly.

The same policies are applied to all mobile phones, so to other iPhones, too, and none has issues on other cars.

Can someone help me to find a solution? Is there some parameters / policy I should double check?

Thank you in advance,


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Parents Reply
  • Hello Luca,

    Thank you for sharing this. Can you create a support case for this and share it here, or DM me the case ID directly? This will help us investigate further with our internal team and see if we can provide a solution to this scenario. 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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