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Increase the display timeout in IOS

Good morning,

iOS devices that have been enrolled in supervised mode have a limitation for the display timeout, which cannot exceed 1 minute. Is it possible to increase this limit, please?

Kind Regards,

Ibrahim



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  • Thank you for reaching the community forum.

    The said feature isn’t yet available on our Sophos mobile. The display timeout can only be configured per device settings, not in Sophos Central.

    Suppose you wish to add this feature. You may raise a feature request by contacting your account manager for them to proceed with the request. You may refer to this community post for more instructions on raising the request.

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
  • Thank you for the reply but I am talking about the iPhone. On IOS devices we have these limitations. 

  • Thank you for your reply. Are we talking about the default limitation of IOS devices that Apple applied to those supervised devices, explained in this Apple documentation

    As for Sophos mobile, this feature isn’t available, and we don't have a policy that can change the screen display timeout. 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
Reply
  • Thank you for your reply. Are we talking about the default limitation of IOS devices that Apple applied to those supervised devices, explained in this Apple documentation

    As for Sophos mobile, this feature isn’t available, and we don't have a policy that can change the screen display timeout. 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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