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Sophos Mobile on-prem migration - platform support Exchange 2013

Moltron5k

Hi - I had noted requirements of Mobile Central from a few months ago and noticed those have now changed.  Today I checked them again and noticed that Android 7.x was dropped from the list, and more importantly Exchange 2013 is mentioned as support is dropped for it.  We have Exchange 2013 currently, but are transitioning to O365 later this year - many months from now. 

Is this more of a officially we don't support Exchange 2013 but it still works situation or will there be some sort of check that says nope you are not working because Exchange 2013 was detected.  I wanted to get started on this migration but now I don't know how to proceed with this situation.  Is there a way to stay on the previous version in Sophos Central Mobile - the one that officially supports Exchange 2013 until we decommission those later this year?

Thanks!



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  • 0

    Hi Moltron5k,

    Thanks for reaching out to the Sophos Community Forum.

    Do you know if you are using the Sophos Mobile EAS Proxy on your environment as well? In some of our documentation, I see it mentioned that access control through PowerShell is supported, however, the release notes state that Exchange 2013 is not.

    Improvement of the External EAS Proxy with Office 365 - Supported
    Set up email access control through PowerShell - Supported
    Sophos release notes > Central > Sophos Mobile > All Versions > Requirements - Unlisted

    Allow me some time to inquire internally about this. I will update you here.

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
  • 0 in reply to Qoosh

    We have a single Sophos Mobile sever.  From my understanding the EASProxy server is sort of baked into the product when its all on 1 server.  There is a EASProxy.log file being written to so its there somewhere.  We don't have a separate server with just EAS Proxy on it.

    Also I did open a case about it.  I'd like to know if there's a technical reason for dropping support for Exchange 2013 or was it just because Microsoft stopped support in April.  I'd guess there are still a few on Exchange 2013 who used Sophos Mobile Central.  What happened to them this month - their email to mobile devices stop working?

    Guides say that you can't stop migration or undo it - so before I start something I can't undo I want to be sure it'll still work on Exchange 2013... since it was just a supported platform last month.  I understand if its not officially supported but I just need to know if its actively blocked, or there is some technical reason behind it.

  • 0 in reply to Qoosh

    Kushal did you fine out anything?  I installed a standalone EAS Proxy - latest version, and got that working on a few devices.  Seems to work fine. Still don't know if it'll work fine for Central though.  Can't seem to find the answer to that.  Thinking about it - its the same EASProxy whether in Central or on-prem, so in theory I think it would work.  I have a support case open as well, and they don't want to answer this either. 

  • +1 in reply to Moltron5k

    I heard back from our team that the version of Exchange will not affect your ability to migrate from Sophos Mobile On Premise to Sophos Central. 

    The only limitation currently is; If you were to encounter issues on Exchange or with the EAS Proxy (If you're still running unsupported versions), our support team will not be able to assist. 

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
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