Hi,
New customer here - my mobile module is not loading. Have been getting the below error for two days now.
This thread was automatically locked due to age.
Hi,
New customer here - my mobile module is not loading. Have been getting the below error for two days now.
Hi csendablei,
Thanks for reaching out to the Sophos Community Forum.
If you continue to receive this error, I suggest using the steps in the following article to collect a "HAR" log while performing this navigation in to the SMC portal.
- Sophos Central Admin: Access the Developer tools in your web browser and collect a HAR file for escalation
To verify, you are trying to navigate into the Sophos Mobile Control page from Sophos Central, correct?
Hi csendablei,
Thanks for reaching out to the Sophos Community Forum.
If you continue to receive this error, I suggest using the steps in the following article to collect a "HAR" log while performing this navigation in to the SMC portal.
- Sophos Central Admin: Access the Developer tools in your web browser and collect a HAR file for escalation
To verify, you are trying to navigate into the Sophos Mobile Control page from Sophos Central, correct?