Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 3 replies
  • Subscribers 8 subscribers
  • Views 6749 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Apple DEP: Install SMC app without apple ID issues

Van Do

Hello,

When enrolling iPhones to Apple DEP, I unchecked the "Apple ID" box in iOS set up and also have it set to automatically install SMC App. 
In doing so, once I booted up the phone with the configuration,I get a notification on the iPhone saying something along the lines of "sophos install..sign in to continue" and when I click Ok
It asks for an Apple ID (which I don't have or want) 
If I click cancel, the notification keeps popping up.

It seems like the phone NEEDS an apple ID to install SMC but I don't want to have an apple ID for users



This thread was automatically locked due to age.
  • 0

    Hi Van,

    Thanks for reaching out to the Sophos Community Forum.

    If you don't wish to configure an Apple ID, I suggest using the Apple Volume Purchase Program. This way, the app deployment will not require an Apple ID but will instead pull a "Free License" from the pool of VPP licenses you have allocated. 

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
  • 0 in reply to Qoosh

    That's what I figured, thanks

    vdo@varsitysf.com

  • 0 in reply to Van Do

    Hi, did this a long time ago, but now i configured sophos central mobile from scratch.

    i have configured apple business manager and i see the DEP Device, created a DEP profile with "install SMC App", purchased Sophos Control from VPP Store and disabled AppleID in the DEP Profile.

    User are authenticating against LDAPS, that´s all working.

    but the SMC App does not get installed

    Will Sophos use the VPP SMC App now? 

    So i dont need a TaskBundle with the VPP SMC App or is this needed?

    sorry,

    kind regards,

    sebastian

Unfiltered HTML