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There is a problem while using the Sophos Intercept X for Mobile. I'm using the galaxy s21 ultra, but the push notification doesn't come properly when I use it in power saving mode. To be precise, when updating multiple apps, only one push notification of scan completion comes, and push notifications for other apps do not come. Sometimes, when an application is updated, the scan completion push notification for that application does not come. I hope the bug gets fixed quickly. thank you.
app version : 9.7.3542
Thank you for reaching the community forum.
May we know if you're using our licensed version or the free version?If you're using the licensed version, did you tick the box on your settings for "Scann Notification"? For the free version. The scanning setting can be configured upon initial setup of Sophos mobile on your device.
I am using the free version.
Thank you for sharing, I would suggest reinstalling the application on your device and reconfiguring the settings and permission to see if you can replicate the issue.