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Eicar test failer

Laid_r

Hello my friends,

I use to use Sophos for the years under my smartphone and laptop as well; currently I am wondering that Sophos Intercept X for mobile could not detected the Eicar test under website test Eicar  while downloading them and even after download the files, I made a full scan no detection was found as well (failed scan); other thing I download some Eicar test application test under play store failed as well.

Could you please as administrator see this issue and solve it soon.

Find below the link of website that Sophos failed catch of Eicar test:

https://www.eicar.org/download-anti-malware-testfile/

Best regards,



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  • 0

    Thank you for reaching the community forum,

    The test result you've performed is quite interesting. Let us further check with our internal team and get back to you. Also, thank you for sharing these findings with us.

    In addition, may we know what's the OS you used when performing the test? Was it android, IOS, or Windows? 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
Reply
  • 0

    Thank you for reaching the community forum,

    The test result you've performed is quite interesting. Let us further check with our internal team and get back to you. Also, thank you for sharing these findings with us.

    In addition, may we know what's the OS you used when performing the test? Was it android, IOS, or Windows? 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
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