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Eicar test failer

Hello my friends,

I use to use Sophos for the years under my smartphone and laptop as well; currently I am wondering that Sophos Intercept X for mobile could not detected the Eicar test under website test Eicar  while downloading them and even after download the files, I made a full scan no detection was found as well (failed scan); other thing I download some Eicar test application test under play store failed as well.

Could you please as administrator see this issue and solve it soon.

Find below the link of website that Sophos failed catch of Eicar test:

Best regards,

Edited TAGs
[edited by: Gladys at 1:52 PM (GMT -8) on 3 Mar 2023]