Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 1 reply
  • Subscribers 5 subscribers
  • Views 5404 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Database update error

MichaelR

Hello,

I get the following error when i upgrade to 3.6.0.5:

Error! Database update error and error database version en setup version do not match.

3.0.0.6 != 3.6.0.5

How can i solve this problem? 

:47797


This thread was automatically locked due to age.
Parents
  • 0

    Hi Michael,

    please open a support request with our support for this issue.
    A database update error can have several reasons and log files are required to troubleshoot this.

    When opening a support request, please include all Sophos Mobile Control logs located at "%MDM_HOME%\jboss\server\mdm\log"

    Best regards

    Stefan

    :47844
Reply
  • 0

    Hi Michael,

    please open a support request with our support for this issue.
    A database update error can have several reasons and log files are required to troubleshoot this.

    When opening a support request, please include all Sophos Mobile Control logs located at "%MDM_HOME%\jboss\server\mdm\log"

    Best regards

    Stefan

    :47844
Children
No Data
Unfiltered HTML