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[Android Enrollment] Switch from Device Enrollment to a Work Profile Enrollment

Hello everyone,

Question: can we switch from a device registered in "Full device" mode to a device registered in "Work Profile" mode?

(or, as I feel, we have to recover the phone physically, to do a reset)?

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  • Hello Frank,

    Thank you for reaching the community. 

    To proceed with witching the enrollment method of your device from Full device to work profile. A factory reset is required as there’s no way to unenroll a device under "full device" management rather than wiping it out. This has been described in this documentation.  

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer | Global Community and Digital Customer Support
    Connect, Engage, Earn Rewards - Join the Sophos Community