Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 1 reply
  • Answers 1 answer
  • Subscribers 6 subscribers
  • Views 7233 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

[Android Enrollment] Switch from Device Enrollment to a Work Profile Enrollment

Franck LAUGIER

Hello everyone,

Question: can we switch from a device registered in "Full device" mode to a device registered in "Work Profile" mode?

(or, as I feel, we have to recover the phone physically, to do a reset)?



This thread was automatically locked due to age.
Parents
  • 0

    Hello Frank,

    Thank you for reaching the community. 

    To proceed with witching the enrollment method of your device from Full device to work profile. A factory reset is required as there’s no way to unenroll a device under "full device" management rather than wiping it out. This has been described in this documentation.  

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
Reply
  • 0

    Hello Frank,

    Thank you for reaching the community. 

    To proceed with witching the enrollment method of your device from Full device to work profile. A factory reset is required as there’s no way to unenroll a device under "full device" management rather than wiping it out. This has been described in this documentation.  

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
Children
No Data
Unfiltered HTML