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[Android Enrollment] Switch from Device Enrollment to a Work Profile Enrollment

Hello everyone,

Question: can we switch from a device registered in "Full device" mode to a device registered in "Work Profile" mode?

(or, as I feel, we have to recover the phone physically, to do a reset)?



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  • Hello Frank,

    Thank you for reaching the community. 

    To proceed with witching the enrollment method of your device from Full device to work profile. A factory reset is required as there’s no way to unenroll a device under "full device" management rather than wiping it out. This has been described in this documentation.  

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
Reply
  • Hello Frank,

    Thank you for reaching the community. 

    To proceed with witching the enrollment method of your device from Full device to work profile. A factory reset is required as there’s no way to unenroll a device under "full device" management rather than wiping it out. This has been described in this documentation.  

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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