Resetting iOS Device Password Remotely

Good Evening,

We're planning on using Sophos Mobile with one of our clients and were looking at locking/resetting the passwords on remote devices.

Reviewing the following documents below:

https://docs.sophos.com/esg/smc/8-0/ssp/en-us/webhelp/esg/Sophos-Mobile-SSP/tasks/SSPResetDevicePW.html

https://docs.sophos.com/central/SelfService/help/en-us/esg/Sophos-Mobile-SSP/tasks/SSPResetMobileEncPassword.html

it appears that we can reset the passwords of devices from the Self-Service Portal but it will only remove the password when done from the management portal? Is this correct?

Thank You



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[edited by: Gladys at 5:27 AM (GMT -8) on 20 Dec 2022]
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