Resetting iOS Device Password Remotely

Good Evening,

We're planning on using Sophos Mobile with one of our clients and were looking at locking/resetting the passwords on remote devices.

Reviewing the following documents below:

it appears that we can reset the passwords of devices from the Self-Service Portal but it will only remove the password when done from the management portal? Is this correct?

Thank You

Added TAGs
[edited by: Gladys at 5:27 AM (GMT -8) on 20 Dec 2022]