how to clone iPhone

Hi community,

our iPhones are supported by Apple and managed with Sophos Mobile.
We have to replace several old iPhones with new ones but we are not able to clone the phones.
Only content like photos and contacts are copied but no installed apps.
Apple support says that the function must be enabled in MDM.
Does anyone know how and where this function can be enabled?

Added tags
[edited by: Gladys at 7:45 AM (GMT -7) on 12 Jul 2022]