No option to allow backup for Android Enterprise

Hello,

I have begun the process of slowly transferring our mobile users to Android Enterprise via Sophos Mobile Central.

Problem is, I have only just discovered that there's no way to restore the backup of their Google account onto a new device because the option to backup is not available on Sophos Mobile Central for the policy.

As you can see from the above, Allow backup is not listed and on the device, it states Backup Services are not available (and is greyed out).

Please can you advise how I go about initializing the backup feature as we have some users who have Google accounts that need to restore their apps and settings from their old devices.PartyCity Feedback

Thank you in advance.



Nothing
[edited by: Joseph Hall at 5:19 AM (GMT -7) on 19 May 2022]
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