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Accessibility API - new Google policy for use in 3rd-party-apps

Stumbled across this article on Android Police: https://www.androidpolice.com/google-ends-call-recording-apps-accessibility-services/

Is this going to affect the use of Sophos mobile apps in any way? Are we going to be flooded again with permission requests (non-compliant devices) our users have to deal with or is this already been taken care of when we firstly deploy devices and set up the apps?

How did Sophos design the apps use of Accessibility API?

The policy clearly states that the “Accessibility API is not designed and cannot be requested for remote call audio recording.” Further, the use of the API must be documented in the Play Store listing, and apps that are not built with accessibility use cases in mind primarily must add disclaimers and require explicit consent from users before they can use them. These new rules will come into effect on May 11, 2022.



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  • Hi Benedict,

    Thanks for reaching out to us. 

    I've reached out internally to get confirmation on the expected behaviour once Google pushes out the change. I will update you here with my findings. 

    Currently, the SMC application does not utilize the specific permission used for call recording, so this change should not affect SMC. 

    Kushal Lakhan
    Global Community Support Engineer
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  • I am not concerned about call recording but about using Accessibility API against their policies about how to use it. As Sophos does not deliver accessibility features it is my understanding that it might violate Googles policy.

    Thank you in advance for any new information you might get!

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  • I am not concerned about call recording but about using Accessibility API against their policies about how to use it. As Sophos does not deliver accessibility features it is my understanding that it might violate Googles policy.

    Thank you in advance for any new information you might get!

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