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Apple Zertifikat in Sophos Mobile hochladen

Hallo zusammen,

ich habe mich für den Testzeitraum angemeldet.
Da wir in unserem Unternehmen auch iOS Geräte haben die ich hier testen möchte habe ich hierzu die .csr-Datei heruntergeladen.
Anschließend bim Apple Push Certificats Portal hochgeladen und eine .pem-Datei erstellt.

Nun wollte ich die .pem-Datei in Sophos MDM hochladen, hier kommt die Fehlermeldung "Unerwarteter Dateityp. .p12-Datei hochladen."
In der Anleitung https://docs.sophos.com/central/Mobile/help/de-de/esg/Sophos-Mobile/tasks/CreateAPNsCert.html ist das mittels .pem-Datei gelöst.

Mit freundlichen Grüßen

Benjamin Goldberger

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Qoosh over 3 years ago in reply to BenGol_BP +2 verified

Could you try the following steps? - Go to: Apple Setup > APNs - Select "APNs certificate wizard" - Select "Use a new APNs certificate..." - Download CSR - Click Next - Select "Create certificate on…

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0 Qoosh over 3 years ago

Hello BenGol_BP,

Thank you for reaching out to the Sophos Community.

I would like to ask if you’re using "Sophos Mobile Control" in Sophos Central, or if you’re using the SaaS or On-Premise versions of SMC?

If you were to re-try these steps from a different device, are the results any different? The format of the certificate that is obtained from the Apple APNs portal should be the same as required by SMC in Central.

Kushal Lakhan

Team Lead, Global Community Support
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0 BenGol_BP over 3 years ago in reply to Qoosh

Hello Qoosh,

we are

Qoosh said:
using "Sophos Mobile Control" in Sophos Central

Best regards.

BenGol_BP
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+1 Qoosh over 3 years ago in reply to BenGol_BP

Could you try the following steps?

- Go to: Apple Setup > APNs
- Select "APNs certificate wizard"
- Select "Use a new APNs certificate..."
- Download CSR
- Click Next
- Select "Create certificate on the Apple portal"
- Authenticate into APNs Portal
- Select "Renew" on the existing certificate you have
- Choose File > Select the "CSR" file downloaded
- Select "Download"
- Return to SMC and select "Next" > "Upload Certificate"

Let me know if this process works for you.

Kushal Lakhan

Team Lead, Global Community Support
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0 BenGol_BP over 3 years ago in reply to Qoosh

Hello Qoosh,

as of today we are allowed to upload .pre-files.
Thanks for your help.

Best regards

BenGol_BP
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0 Qoosh over 3 years ago in reply to BenGol_BP

That's great to hear, I'm glad we were able to help you out!

Kushal Lakhan

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0 Qoosh over 3 years ago in reply to BenGol_BP

That's great to hear, I'm glad we were able to help you out!

Kushal Lakhan

Team Lead, Global Community Support
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