Apple Zertifikat in Sophos Mobile hochladen

Hello BenGol_BP, 

Thank you for reaching out to the Sophos Community. 

I would like to ask if you’re using "Sophos Mobile Control" in Sophos Central, or if you’re using the SaaS or On-Premise versions of SMC? 

If you were to re-try these steps from a different device, are the results any different? The format of the certificate that is obtained from the Apple APNs portal should be the same as required by SMC in Central. 

Hello BenGol_BP, 

Thank you for reaching out to the Sophos Community. 

I would like to ask if you’re using "Sophos Mobile Control" in Sophos Central, or if you’re using the SaaS or On-Premise versions of SMC? 

If you were to re-try these steps from a different device, are the results any different? The format of the certificate that is obtained from the Apple APNs portal should be the same as required by SMC in Central. 

Hello Qoosh,

we are

Qoosh said:

using "Sophos Mobile Control" in Sophos Central

Best regards.

BenGol_BP

Could you try the following steps? 

- Go to: Apple Setup > APNs
- Select "APNs certificate wizard"
- Select "Use a new APNs certificate..."
- Download CSR
- Click Next
- Select "Create certificate on the Apple portal"
- Authenticate into APNs Portal
- Select "Renew" on the existing certificate you have
- Choose File > Select the "CSR" file downloaded
- Select "Download"
- Return to SMC and select "Next" > "Upload Certificate"

Let me know if this process works for you. 

Hello Qoosh,

as of today we are allowed to upload .pre-files.
Thanks for your help.


Best regards


BenGol_BP

That's great to hear, I'm glad we were able to help you out!