Sophos Mobile (Central) App Protection

Hello hellm00d, 

I will reach out to you via DM to inquire further into things. 

I was able to get this to work by doing the following:
- Create an app-group (Full) that will define all of the apps that need to be present on the mobile device
- Create an app-group (Pin)  that has only the items you wish to protect using a pin

- Create an Android Enterprise policy
- Use "Add Configuration" to add the Kiosk option
- Select the "Full" app-group so all apps will be accessible on the device

- Add the configuration for "App Protection" into the policy 
- Select the "Pin" app-group 

If you aren't required to enter a pin to access the apps, I recommend opening the SMC application to select "App Protection > Lock protected apps." 

After doing so, re-try accessing one of the protected apps to ensure the pin prompt comes up.

Hello Kushal,

i did everything like you told me but it did not work.

I've sent my Central ID to you via DM.

Regards

For anyone that is experiencing similar issues, the following KBA has been published recently outlining an issue with the SMC app wherein App Protection does not work as expected. 
- https://support.sophos.com/support/s/article/KB-000043006?language=en_US

 Development is working on a new Sophos Mobile Control for Android client which will resolve this issue.