I want to configure a Tablet to be used in Kiosk-Mode at an industrial fair with an App-List of allowed Apps - e.g. Chrome-App.
The visitors should only be allowed to use Google-Chrome. My colleagues at the booth should be able to change Settings or launch Teamviewer by entering a PIN-Code.
For that reason i've set up an App-List to use it with an App-Protection-Policy to make Settings-App only available by entering a PIN-Code.
Even though Sophos Control App shows an App Protection for four Apps, none of these Apps lets me enter a Password neither a PIN-Code when opening them.
Also i'm unable to enter a Passwort in Sophos Control App.
Does anyone know a solution?
I will reach out to you via DM to inquire further into things.
I was able to get this to work by doing the following:- Create an app-group (Full) that will define all of the apps that need to be present on the mobile device- Create an app-group (Pin) that has only the items you wish to protect using a pin
- Create an Android Enterprise policy- Use "Add Configuration" to add the Kiosk option- Select the "Full" app-group so all apps will be accessible on the device
- Add the configuration for "App Protection" into the policy - Select the "Pin" app-group
If you aren't required to enter a pin to access the apps, I recommend opening the SMC application to select "App Protection > Lock protected apps."
After doing so, re-try accessing one of the protected apps to ensure the pin prompt comes up.
i did everything like you told me but it did not work.
I've sent my Central ID to you via DM.
For anyone that is experiencing similar issues, the following KBA has been published recently outlining an issue with the SMC app wherein App Protection does not work as expected. - https://support.sophos.com/support/s/article/KB-000043006?language=en_US
Development is working on a new Sophos Mobile Control for Android client which will resolve this issue.