I have just installed Intercept X on my new tablet but when trying to enable web filtering it says it isnt available in managed mode but with no information how to rectify this. I have never had this issue on other devices. You need to indicate how this can be rectified within the app. Not good enough Sophos.
Can you confirm the OS of this device? Also, can you share the snapshot of the device status on your console?
What's the point in having a help forum when noone from Sophos helps? Totally useless.