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iOS App Updates

Hallo,

plötzlich und unerwartet - vermutlich wohl auch schon länger - erkennt Sophos Mobile (on-premise, 9.6.6) nicht, dass für per VPP lizensierte Apps (device based) Aktualisierungen im App Store bereits stehen.

Siehe Screenshot eines Gerätes - die Corona Warn App ist aktuell bei 2.0.3 und Signal bei 5.9.0

Wie kann man einen Abgleich mit Apple forcieren und eine Aktualisierung aller veralteten Apps erzwingen? Natürlich ist der Haken gesetzt:

Sowohl ein Neustart, wie auch "VPP-Cache löschen" hat nichts gebracht.

Danke im Voraus!
Chris

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0 Shweta over 3 years ago

Hi Christoph Pelzer

I believe the VPP apps are assigned to the device not the user. If so, then the updates should be fetched automatically. If this is not the case, I will check with my team for this issue.

Shweta

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0 Christoph Pelzer over 3 years ago in reply to Shweta

Hi Shweta,

as outlined before we use device-based VPP licensing. As fas as I understood the devices are not checking themselves for updates, the MDM server is doing this and sending a push notification.

Our devices do not have access to the iOS Apps Store since it is removed by a policy.
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0 Christoph Pelzer over 3 years ago in reply to Shweta

Hi Shweta,

as outlined before we use device-based VPP licensing. As fas as I understood the devices are not checking themselves for updates, the MDM server is doing this and sending a push notification.

Our devices do not have access to the iOS Apps Store since it is removed by a policy.
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