Sophos Intercept X Android issue

Hi briesa0

I would suggest you to post your valuable feedback at https://ideas.sophos.com/ and post the suggestions. 

1. Open Sophos Intercept X for Mobile.
2. Click the three horizontal lines at the upper left of the app.
3. Tap on Settings.
4. Scroll down and look for the section Sophos Anti-Virus engine.
5. Click on Last update.                                                                        mylonestar
6. After a successful update, open the Wi-Fi Security feature again to perform another scan.

I've had this issue on a multitude of customer systems as well. When trying to troubleshoot the issues with Sophos I have consistently run in to the "Something else must be causing this" mentality. I've run all of the logging software that they've told me to run and still these systems are having issues.

MyLowesLife