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MDM Cannot Enroll Device - Bundles not showing

Hi All,I am testing the Sophos Central MDM as a replacement for our Airwatch setup (which is overkill for what we need). I linked it to my google domain checked the policies and task bundles etc.

But when I try to enroll a device, I select my user from the list, ensure the device details are right, but the next page "Task Bundle" is empty, nothing is showing and I cant move forward.

I have verified that I have two task bundles, one for corp, one for user owned devices.Any thoughts? 10.0.0.0.1

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0 Yashraj S over 3 years ago

Hi chris tesr,

Can you please confirm whether you've assigned the user while performing the steps to add the device?

If not, please assign the user in the first step, and then you should be able to get the enrollment task bundle ahead.

Thanks,

Yashraj Singha
Manager | Global Community Support
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0 Yashraj S over 3 years ago

Hi chris tesr,

Can you please confirm whether you've assigned the user while performing the steps to add the device?

If not, please assign the user in the first step, and then you should be able to get the enrollment task bundle ahead.

Thanks,

Yashraj Singha
Manager | Global Community Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question, please use the "Verify Answer" button.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
Cancel
Vote Up 0 Vote Down

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