Each day I receive this email Alert;
Subject:SSL server certificate problem occurred
Body: Warning: One or more devices cannot connect to the Sophos Mobile server (mdm.redland.qld.gov.au) because the server certificate is classified as untrusted. Verify that the configured list of SSL certificates is up to date.
How do I identify the devices?
How do I resolve the issue?
Will this cause any disruption to normal services?
Thanks in advance.
Would you please check this thread and see if you are facing a similar issue and check if the suggested steps help to resolve the issue.
Thank you so much! I'll check out the link.
I'm sorry I need my handheld with this one if I can be told once I will not forget.What should I do to fix this issue then, how can I get a trusted cert and do you know where clear instructions are for me to install it? Upsers
Hi Johan Pouros
Could you please make sure that the correct public certificate parts are uploaded at Setup > System setup > SSL/TLS.? Please check this link to update the certificate.