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Low reputation app

Lukas Lohn

Hi,

 

Sophos did notify me while charging my freshly factory resetted Samsung Tablet about a "low reputation app".

 

All my Sasmung devices seem to update/install apps while charging. Atleast the Sophos notification idicates they do. Its the same Scan result as normally installed/updated apps. They do this while "automated Updates" are DISABLED in PlayStore. I updated all my Apps manually before charging my Phone. The Number of Apps before this Sophos notification and after it was the same. So no additional app was installed. I also have disabled installation of apps via unknown sources. The path in the 2nd picture indicates a PlayStore loaded app anyways.

 

I had this kind of a message from Sophos on another Samsung device too (1 year ago so i dont remember the code/id). On others i never got a warning from Sophos. Even on similar device (aka same Android version).

 

Another "security" app on my Tablet notifies my about app installations too. At 03:20 i didnt show any installation.

 

I could find anything online regarding this strange number/code shown by Sophos. My guess would be that it is same kind of internal code/id for PlayStore Apps ...

 

The storage/... path was empty when i checked it. Sophos says the file/app was removed from safety assessment seconds after the warning message. What does this mean?

 

Might this be a false positive?

 

Thx.

 



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  • 0

    Hi  

    It seems to be some files from the internal storage. Would you please confirm below few things?

    1. What is the version of Sophos Mobile Security?

    2. What is the Android version of your device?

    3. If you re-run the scan do you get the same result? 

    As from the scan logs, I can see it was added to the safety assessment and after the scan, it was removed from the security rating. 

     

    Shweta

    Community Support Engineer | Sophos Technical Support
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  • 0 in reply to Shweta

    Tablet is at home atm. Trying to answer anyway since i just installed/updated it after a factory reset yesterday before i got the notification.

     

    1. Sophos Intercept X for Mobile: Version 9.5.3225

     

    2. Android 9 + Oni UI-Version 1.0

     

    3. I did a full scan with reputation settings on and i didnt find anything. The folder above was empty anyway.

Reply
  • 0 in reply to Shweta

    Tablet is at home atm. Trying to answer anyway since i just installed/updated it after a factory reset yesterday before i got the notification.

     

    1. Sophos Intercept X for Mobile: Version 9.5.3225

     

    2. Android 9 + Oni UI-Version 1.0

     

    3. I did a full scan with reputation settings on and i didnt find anything. The folder above was empty anyway.

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