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Number of objects scanned difference

I have noticed since the virus definition updated to version 3.76.5:2019081303 onwards, the number of scanned items had reduced from thousand something to only in the five hundred range. Even though nothing has changed, no updated apps or uninstalls.

Has anyone else having this occur?

Running:

Sophos 9.0.3082 on Android 6.0.1

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0 Shweta over 5 years ago

Hi there,

The scanner will use the online lookup to check apps installed on your device against the latest threats. Can you run a manual scan once, and check if the count of scanned items increases?

Shweta

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0 Shweta over 5 years ago

Hi there,

The scanner will use the online lookup to check apps installed on your device against the latest threats. Can you run a manual scan once, and check if the count of scanned items increases?

Shweta

Community Support Engineer | Sophos Technical Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
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0 Sting Ray over 5 years ago in reply to Shweta

I ran a manual scan and the number of items scanned has not increased.

It went from scanning around 1300 items to only scans about 580. Ever since the virus definition updated to the version mentioned in the original post.
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