Discussions Allow users to install apps iO/S themselves

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Allow users to install apps iO/S themselves

Peter Smith3 over 5 years ago

Current situation using VPP and DEP.

We deploy apps using Sophos MDM all good.

But, when a user goes to the app store they can find the app but the apps "Get" button is greyed out, so they cant install an app themselves.

What change do I need to make so that users can install apps themselves?

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0 Yashraj S over 5 years ago

Hi Peter Smith3

Can you make sure that the iOS device profile restrictions have "Allow app installations" checked? I am attaching a screenshot for your reference.

Thanks,

Yashraj Singha
Manager | Global Community Support
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0 Peter Smith3 over 5 years ago in reply to Yashraj S

Thanks for the reply.

Those tick boxes are/were already checked (so that configuration is already in place).

Users still cant install apps themselves, the "get" button is greyed out - not selectable.

This is a big issue for us as we need to install apps centrally and so do users.
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0 Yashraj S over 5 years ago in reply to Peter Smith3

Hi Peter Smith3

Since you are using Apple VPP, the users can only install applications which are approved in VPP.

Thanks,

Yashraj Singha
Manager | Global Community Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Yashraj S over 5 years ago in reply to Peter Smith3

Hi Peter Smith3

Since you are using Apple VPP, the users can only install applications which are approved in VPP.

Thanks,

Yashraj Singha
Manager | Global Community Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question, please use the "Verify Answer" button.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
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