This article provides additional information about the Sophos Mobile 9.5.4 patch and the included fixes.

Applies to the following Sophos product(s) and version(s)
Sophos Mobile 9.5 

Sophos Mobile 9.5.4 - overview and application 

This patch contains the following bug fixes:

  • Viewing the iOS device leads to an error message
  • Creating large reports can cause performance problems
  • Filtering for supervised status did not work
  • WiFi configuration values not kept in UI
  • Device inventory report does not contain Windows 10 serial number
  • Editing an existing task bundle removes existing actions.
  • Minor bug fixes

How to apply the patch

  • Log in to the operating system of your Sophos Mobile 9.5 server
  • Download the 9.5.4 patch from
  • Run the executable to patch your existing Sophos Mobile installation
  • The Sophos Mobile service will stop and restart automatically during the update process